Returns & Exchanges
Returns, Exchanges or Order Issues
100% SATISFACTION GUARANTEED
• If for some reason you are not satisfied with your purchase, items purchased on hillsandtrails.co are eligible for return or exchange as long as the product is unused
• Contact us by email to hello@hillsandtrails.co within 30 days of purchase to receive a Return Authorization Number before shipping the product back to us. Original shipping costs are non-refundable. Unauthorized returns will not be accepted and refunds will not be applied.
• Sale items marked final sale and custom orders are non-refundable.
• If you received your order and have any issues (missing, incorrect or damaged items, etc) please contact us within 5 business days of receipt and we will do our best to correct errors made on our part.